The Rules for Using Our Website & Services

These Terms of Service (“Terms”) form a binding agreement between you and Florida Truck Body, Inc. (“Florida Truck Body,” “we,” “us,” or “our”) governing your use of our website at https://www.floridatruckbody.com, our truck and trailer body repair services, and our SMS messaging program. By using our website, contacting us for service, or opting in to SMS messages, you agree to these Terms and to our Privacy Policy.

1. Acceptance of Terms

By accessing our website, requesting an estimate, scheduling a repair, or opting in to our SMS program, you confirm that you are at least 18 years of age, that you have the authority to accept these Terms (including on behalf of any business or fleet you represent), and that you agree to be bound by them. If you do not agree, please do not use our website or services.

2. Our Services

Florida Truck Body is a commercial truck, trailer, and tractor body repair shop located at 3210 W Beaver St, Jacksonville, FL 32254. Our services include collision and body repair, panel and corner-cap replacement, roof repair, floor and patch repair, liftgate repair, reefer body work, commercial painting, and other related work as agreed in your written estimate or work order.

3. SMS Messaging Terms

By opting in to our SMS messaging program, you agree to the following terms. These terms supplement, and do not replace, our Privacy Policy.

Program Description & SMS Use Cases

Florida Truck Body sends SMS text messages to customers who have opted in, for the following use cases:

• Quote responses and estimate follow-ups in reply to your request
• Appointment scheduling, confirmations, and reminders
• Vehicle status updates during the repair process
• Pick-up and delivery notifications when your truck or trailer is ready
• Invoicing, payment confirmations, and account notices
• Customer support replies to questions you send us

We do not send promotional or marketing SMS messages unless you have separately and expressly opted in to receive them.

Age Requirement

You must be at least 18 years of age to opt in to and participate in the Florida Truck Body SMS messaging program.

How to Opt Out (STOP)

You can cancel SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send a one-time confirmation that you have been unsubscribed, and you will not receive additional SMS messages from us. To rejoin, opt in again the same way you did originally.

Customer Support (HELP)

For help with the SMS program, reply HELP to any message you receive, or contact us at (904) 509-6254 or info@floridatruckbody.com. Our support hours are Monday through Friday, 7:00 AM – 4:00 PM.

Message Frequency, Message & Data Rates

Message frequency varies based on your repair and the conversation; for most customers this means a handful of messages per repair, plus replies as needed. Message and data rates may applyin accordance with your mobile carrier's plan. Florida Truck Body is not responsible for any fees charged by your mobile carrier.

Carrier Liability

Privacy

Information collected as part of the SMS program is handled under our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

4. Quotes & Estimates

Quotes and estimates are based on the information you provide and our preliminary review. The final price may change once we physically inspect your truck or trailer, uncover hidden damage, or quote actual parts costs. We will discuss any material change with you and obtain your approval before proceeding with additional work.

5. Repairs & Service

All repair work is performed according to a written estimate or work order that you authorize. Repair timelines are estimates and may be affected by parts availability, insurance coordination, or the discovery of additional damage. Vehicles and trailers left on our premises remain the customer's responsibility for insurance coverage; we will exercise reasonable care but are not responsible for items left inside the vehicle or for damage beyond our reasonable control.

6. Payment Terms

Payment terms are stated on your invoice or work order. Unless other terms are agreed to in writing (for example, fleet account terms or insurance direct-pay), payment is due on completion. Unpaid balances may be subject to a storage fee and, where permitted, a mechanic's lien under Florida law.

7. Warranties

Our repair work is backed by our shop warranty as described on your invoice or work order. Morgan Corporation warranty repairs are performed in accordance with Morgan's warranty terms. Parts carry only the warranty offered by their manufacturer. Except as expressly stated, all other warranties — written or implied — are disclaimed to the fullest extent permitted by law.

8. Website Content & Intellectual Property

All content on this website — including text, graphics, logos, photos, and the Florida Truck Body name and FTB mark — is owned by or licensed to Florida Truck Body, Inc. and protected by U.S. and international intellectual-property laws. You may view and print pages for personal or internal business use. You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without our prior written consent.

9. Acceptable Use

You agree not to use the website or our services to:

• Violate any law or the rights of others
• Submit false, misleading, or fraudulent information
• Attempt to interfere with, probe, scan, or test the vulnerability of the website or any related systems
• Send spam, automated requests, or any content that contains malware or harmful code
• Use the SMS program to send messages on behalf of someone who has not opted in

10. Third-Party Links

Our website may link to third-party sites, including Google Maps and Morgan Corporation resources. We do not control those sites and are not responsible for their content, policies, or practices. Your interactions with third-party sites are governed by their own terms and privacy policies.

11. Disclaimer of Warranties

The website and any information on it are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, to the fullest extent permitted by law. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components. Repair-related warranties are addressed separately in Section 7.

12. Limitation of Liability

To the fullest extent permitted by law, Florida Truck Body, Inc. and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost revenue, or business interruption — arising out of or related to your use of the website, our services, or the SMS program. Our total cumulative liability for any claim related to the website or the SMS program will not exceed one hundred U.S. dollars ($100). This section does not limit liability that cannot be limited under applicable law.

13. Indemnification

You agree to defend, indemnify, and hold harmless Florida Truck Body, Inc.from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your breach of these Terms or your misuse of the website, our services, or the SMS program.

14. Governing Law & Disputes

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Any dispute arising out of or related to these Terms or our services will be brought exclusively in the state or federal courts located in Duval County, Florida, and you consent to the personal jurisdiction of those courts.

15. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. Material changes will be communicated through the website or, where appropriate, by direct notice. Your continued use of the website or services after changes take effect means you accept the updated Terms.

16. Contact Us

Questions about these Terms? Reach us at:

See also our Privacy Policy.